Leonardo D’Urso is the CEO and co-founder of ADR Center
an international training and mediation provider based
in Rome, Italy. He is an expert in negotiating and
mediating complex commercial disputes and creating
Conflict Management Systems (CMS) for large
corporations. Since 1998, he has been lecturing on
Negotiation Techniques and Alternative Dispute
Resolution at a number of universities and post graduate
courses and multinational corporations. Leonardo has
conducted numerous international business negotiations
as a team leader, negotiator, and representative for
those companies. Furthermore, he trained several hundred
managers and lawyers in negotiation and mediation. His
clients include large corporations including Diesel,
General Electric Oil & Gas, US Navy, Enel Holding,
Alenia Aeronautica, and Finmeccanica. In addition, he
worked on several international projects in Africa,
Europe, and Central America setting up mediation centers
financed by the World Bank, IFC, and European Union.
Leonardo D’Urso received his MBA from Thunderbird – The
School of Global Management in Glendale, Arizona. He is
the first Italian professional who is trained to conduct
the Principles of Persuasion (POP) workshop by INFLUENCE
AT WORK in Tempe, AZ, the contents of which are based on
the research of the New York Times best-selling author
Dr. Robert Cialdini.
“I can be wholly enthusiastic about the impact that
Leonardo D’Urso will have on participants in your
Principles of Persuasion workshop. That is so because he
possesses a combination of traits—intelligence,
dedication, sensitivity, and humor—that ensure a
successful training experience for all concerned.”
- Dr. Robert Cialdini